Terms of service

Last Updated: October 30, 2026

Welcome to nilejd.

These Terms of Service explain the general conditions that apply when you access our website or purchase products from our online store.

By using our website, you agree to comply with these Terms, subject to your rights under applicable law.

1. General Conditions

You agree to use our website for lawful purposes and not to engage in activities that interfere with its security, functionality, or availability.

We reserve the right to address misuse of our services in accordance with applicable law.

2. Products and Descriptions

We aim to provide accurate product descriptions, images, prices, and availability information.

Product appearance may vary slightly depending on device and screen settings.

We may correct inaccurate information or listing errors when identified.

3. Orders and Acceptance

Orders submitted through our website are subject to product availability, payment verification, and applicable order processing requirements.

If we cannot fulfil an order, we will contact the customer and arrange an appropriate resolution, including a refund of payments collected where required.

4. Pricing and Payment

Product prices are displayed on our website.

Available payment methods are presented during checkout.

Applicable taxes and additional charges, if any, will be disclosed before the customer completes the purchase, as required by law.

Customers agree to provide accurate billing and payment information.

5. Shipping and Delivery

Our standard order processing estimate is 1–3 days, followed by an estimated shipping transit period of 5–10 days.

The combined estimated delivery period is approximately 6–13 days, provided the same day-counting convention is used.

We offer Free Standard Shipping on eligible orders.

Delivery estimates are not guaranteed delivery dates.

Additional details are provided in our Shipping Policy.

6. Returns and Refunds

Eligible return requests may be submitted within 30 calendar days after delivery.

For standard returns not related to damage, defects, or fulfilment errors, return shipping costs are the customer's responsibility.

Approved refunds will be processed within 10 days after the returned item has been received and inspected.

Further information is available in our Return and Refund Policy.

7. Order Cancellations

Customers who wish to cancel an order should contact our customer support team promptly.

Cancellation requests are reviewed according to the processing and shipment status of the order.

Once an order has shipped, the applicable return procedure may be necessary.

8. Third-Party Services

Our website operates using Shopify's e-commerce platform.

Certain functions may be performed by third-party service providers, including payment processing, technical infrastructure, and delivery services.

These services may also be subject to applicable third-party terms.

9. Intellectual Property

Website content, including text, images, designs, and branding, may be protected by intellectual property laws.

Unauthorized use of protected content is prohibited where it infringes applicable rights.

10. Limitation of Liability

Nothing in these Terms excludes or limits any consumer rights or liabilities that cannot lawfully be excluded.

Any limitation of liability applies only to the extent permitted by applicable law.

11. Privacy

Personal information is handled according to our Privacy Policy and applicable data protection requirements.

Please review our Privacy Policy for information about personal data processing.

12. Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on our website.

13. Contact Information

For questions concerning our services or these Terms, contact:

nilejd

Email: hello@nilejd.com

Phone: 919-801-9778

Business Address: 3939 Tate St, Sacramento, CA 95838, United States

Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM.