Privacy policy

Last Updated: October 30, 2026

nilejd ("we," "us," or "our") respects the privacy of our customers and website visitors.

This Privacy Policy explains how personal information may be collected, used, disclosed, retained, and protected when you interact with our online store.

Our online store operates on Shopify's e-commerce platform.

1. Information We Collect

Depending on how customers interact with our services, we may collect and process:

  • Name and contact information.

  • Email address and telephone number.

  • Billing and shipping addresses.

  • Order information and purchase history.

  • Customer service communications.

  • Payment-related transaction details.

  • Browser, device, and website activity data collected through technologies enabled on our store.

Payment information may be processed by payment service providers supporting checkout.

2. How We Use Personal Information

We use personal information as necessary to:

  • Process and manage customer orders.

  • Arrange shipping and delivery.

  • Respond to inquiries and provide customer support.

  • Handle returns, refunds, and cancellations.

  • Maintain website functionality and security.

  • Detect and prevent fraudulent activity.

  • Meet applicable legal obligations.

  • Carry out other activities supported by an appropriate legal basis or required consent.

3. Sharing Personal Information

We may share information with service providers involved in operating our online store.

These may include Shopify and relevant payment, fulfilment, delivery, and technical service providers.

Information is shared only as reasonably necessary for the applicable purpose and subject to relevant legal requirements.

4. Cookies and Similar Technologies

Our store may use cookies and similar technologies to support functions such as website navigation, shopping carts, security, and session management.

Additional technologies may be used depending on the features and services enabled on our website.

Where required by applicable law, visitors will be provided with the appropriate information and privacy choices.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including order management, customer service, legal obligations, and dispute resolution.

Retention periods may differ according to the nature of the information and applicable requirements.

6. Data Security

We use reasonable measures designed to protect personal information against unauthorized access, loss, or misuse.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights to access, correct, delete, or request information about your personal data.

You may also have additional rights concerning certain processing activities, including applicable consent and opt-out choices.

To submit a privacy request, please contact hello@nilejd.com.

We may need to verify your identity before responding to your request.

8. Children's Privacy

Our online store is not intended to encourage the unauthorized collection of personal information from children.

If you believe a child has provided personal information in violation of applicable law, please contact us.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices, services, or applicable laws.

Updates will be published on our website with a revised effective date.

10. Contact Us

Store: nilejd

Email: hello@nilejd.com

Phone: 919-801-9778

Business Address: 3939 Tate St, Sacramento, CA 95838, United States